Returns & Exchanges
At Raye, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is unworn and in its original condition.
- 3.Attach the Label
Download and print your prepaid shipping label from the portal and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier; you will receive a confirmation email with a tracking link to monitor your return's progress.